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FloristWare has simpliflied the the training process for new employees, because the system is so easy to use. It virtually “walks” the staff through the order taking process. An important benefit, this saves time and money in getting new staff up to speed. This is in stark contrast to most other systems where it can take as much as a week to train new users on the basics.

Looking up orders from many months ago. We used to have to search through files of paper orders for the details, which meant calling the customer back and sorely trying everyone’s patience – now we have the info instantly.

Being able to access a customer’s info with both their name and their phone number – this has helped save face many times when you know the customer well but can’t pull their name to mind on the spot. Also, being able to see both the customer’s and recipient’s history while taking the order is invaluable – again because it makes the client feel known to you, even if you didn’t personally serve them before.

End of day reports and cash register reconcilliation is the most fabulous thing ever! On (old system) it took some one about 20 minutes to input all the info into the computer and run the 30 pages of reports and wait forever for the credit cards to capture – a real drag! Now, all that same info is on two sheets of paper and it takes about half a second to print it and make sure all the money matches up. This make me smile every day!

It is great sending through Flower Shop Network. With 1 Click and it is done!!!! Could not be easier! Thanks so much for your great program! I could not imagine not using Floristware… I would recommend it to anyone!!!!! Thanks Again!

The Jewish holidays are our busiest times of the year – having the addresses and details on file for each customer’s usual list of recipients let us take down multiple orders quickly.

I love how the accounts are set up, I loved how fast and easy it is to send out statements – about 5 minutes to print the end of month statements on FloristWare, compared to 45 minutes on the (old system). And our customers really like the new easier to read and decipher statements. The invoice options are awesome – we can print them or we can use the ever-so-nifty fax or e-mail options from FloristWare. Yeah!

FloristWare has also simplified Accounts Receivable. This is typically the single biggest benefit for any shop thinking of switching from a paper based system to a more efficient electronic system. Instead of recording an order on paper, entering it into the cash register, writing an enclosure card and delivery slip, and then – usually at a much later time or date- entering the order into an accounting program, FloristWare does it all at once. You enter the order (which in itself is easier then ever before having instant access to all the customer and recipient information) and FloristWare automatically prints the work order, the delivery slip and the enclosure card. It also provides the options of printing an invoice at that moment (formatted for a window envelope) or faxing or e-mailing it directly to the client. This feature is a much more efficient and cost effective way of managing the order taking process and keeping Accounts Receivable up to date. That translates into better cash flow and lower staff costs.

FloristWare is super easy to use and makes staff training a breeze!

We are able to communicate design ideas via a FloristWare quote, and tailor orders to fit the client's needs and budget.