Get More From FloristWare

Get the greatest possible benefit from FloristWare with these time-saving & money-making tips and tricks, links to new support resources and more.

Aug
25
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Changing product prices in FloristWare is very easy. Simply enter at the Manager Level, click "Settings" and then choose "Products" from the pull-down menu and click "Continue". From there you can access all of your products and make changes as you see fit.
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Aug
31
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This online training session will cover the powerful staff scheduling and payroll reporting features in FloristWare. These simple tools make it easy to schedule your employees and calculate your payroll.
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Aug
31
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This is the perfect time of year to revisit another one of our most popular topics: The fundraising feature and how it can help you increase sales and provide positive community exposure at no risk.
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Jul
04
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How to use a very powerful feature in the FloristWare POS system that allows you to correct a payment that was entered incorrectly.
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Jun
23
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Help for Canadian florists that will have to change their settings to reflect the new National sales tax (known as the GST) rate on July 1, 2006.
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Jun
16
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This article is designed to help Canadian FloristWare users prepare for the change in the GST rate that will take place on July 1, 2006.
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Sep
15
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The powerful "Customer Tools" let you (among other things) create a list of everyone who (for example) does not have a complete mailing address on file and helps you find that information for marketing purposes.
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Jan
03
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A quick way to generate some orders by targeting your Scottish customers and reminding them about Robbie Burns day.
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Feb
01
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One viewpoint on the pros and cons of offering single roses at Valentine's Day as well as some pricing strategies.
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Dec
08
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One florists' approach to reducing charge or "house" accounts.
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  • FloristWare has simpliflied the the training process for new employees, because the system is so easy to use. It virtually “walks” the staff through the order taking process. An important benefit, this saves time and money in getting new staff up to speed. This is in stark contrast to most other systems where it can take as much as a week to train new users on the basics.
    – Alison Roberge
    Owner, All About Flowers | Edmonton Alberta
  • Looking up orders from many months ago. We used to have to search through files of paper orders for the details, which meant calling the customer back and sorely trying everyone’s patience – now we have the info instantly.
    – Jessica McEwen
    Owner, Periwinkle Flowers | Toronto Ontario
  • Being able to access a customer’s info with both their name and their phone number – this has helped save face many times when you know the customer well but can’t pull their name to mind on the spot. Also, being able to see both the customer’s and recipient’s history while taking the order is invaluable – again because it makes the client feel known to you, even if you didn’t personally serve them before.
    – Jessica McEwen
    Owner, Periwinkle Flowers | Toronto Ontario
  • End of day reports and cash register reconcilliation is the most fabulous thing ever! On (old system) it took some one about 20 minutes to input all the info into the computer and run the 30 pages of reports and wait forever for the credit cards to capture – a real drag! Now, all that same info is on two sheets of paper and it takes about half a second to print it and make sure all the money matches up. This make me smile every day!
    – Barb Watson
    Owner, Fred's Flowers | Logan Utah
  • It is great sending through Flower Shop Network. With 1 Click and it is done!!!! Could not be easier! Thanks so much for your great program! I could not imagine not using Floristware… I would recommend it to anyone!!!!! Thanks Again!
    – Ricky Mapes
    Owner, Tylertown Florist | Tylertown Mississipi
  • The Jewish holidays are our busiest times of the year – having the addresses and details on file for each customer’s usual list of recipients let us take down multiple orders quickly.
    – Jessica McEwen
    Owner, Periwinkle Flowers | Toronto Ontario
  • I love how the accounts are set up, I loved how fast and easy it is to send out statements – about 5 minutes to print the end of month statements on FloristWare, compared to 45 minutes on the (old system). And our customers really like the new easier to read and decipher statements. The invoice options are awesome – we can print them or we can use the ever-so-nifty fax or e-mail options from FloristWare. Yeah!
    – Barb Watson
    Owner, Fred's Flowers | Logan Utah
  • FloristWare has also simplified Accounts Receivable. This is typically the single biggest benefit for any shop thinking of switching from a paper based system to a more efficient electronic system. Instead of recording an order on paper, entering it into the cash register, writing an enclosure card and delivery slip, and then – usually at a much later time or date- entering the order into an accounting program, FloristWare does it all at once. You enter the order (which in itself is easier then ever before having instant access to all the customer and recipient information) and FloristWare automatically prints the work order, the delivery slip and the enclosure card. It also provides the options of printing an invoice at that moment (formatted for a window envelope) or faxing or e-mailing it directly to the client. This feature is a much more efficient and cost effective way of managing the order taking process and keeping Accounts Receivable up to date. That translates into better cash flow and lower staff costs.
    – Alison Roberge
    Owner, All About Flowers | Edmonton Alberta
  • FloristWare is super easy to use and makes staff training a breeze!
    – James Lowe AIFD, CFD
    Owner, Lowe's Floral | Minot North Dakota
  • We are able to communicate design ideas via a FloristWare quote, and tailor orders to fit the client's needs and budget.
    – Rosemary Little Jeffares
    Owner, Quince Flowers | Toronto Ontario