Get More From FloristWare

Get the greatest possible benefit from FloristWare with these time-saving & money-making tips and tricks, links to new support resources and more.

Aug
25
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Changing product prices in FloristWare is very easy. Simply enter at the Manager Level, click "Settings" and then choose "Products" from the pull-down menu and click "Continue". From there you can access all of your products and make changes as you see fit.
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Aug
31
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This online training session will cover the powerful staff scheduling and payroll reporting features in FloristWare. These simple tools make it easy to schedule your employees and calculate your payroll.
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Aug
31
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This is the perfect time of year to revisit another one of our most popular topics: The fundraising feature and how it can help you increase sales and provide positive community exposure at no risk.
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Jul
04
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How to use a very powerful feature in the FloristWare POS system that allows you to correct a payment that was entered incorrectly.
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Jun
23
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Help for Canadian florists that will have to change their settings to reflect the new National sales tax (known as the GST) rate on July 1, 2006.
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Jun
16
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This article is designed to help Canadian FloristWare users prepare for the change in the GST rate that will take place on July 1, 2006.
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Sep
15
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The powerful "Customer Tools" let you (among other things) create a list of everyone who (for example) does not have a complete mailing address on file and helps you find that information for marketing purposes.
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Jan
03
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A quick way to generate some orders by targeting your Scottish customers and reminding them about Robbie Burns day.
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Feb
01
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One viewpoint on the pros and cons of offering single roses at Valentine's Day as well as some pricing strategies.
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Dec
08
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One florists' approach to reducing charge or "house" accounts.
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  • We couldn't be happier with the ease and convenience that Floristware provides with wiring out our floral order through Flower Shop Network. We've always enjoyed working with both of them, but now that they interface, it's made our life so much easier. The transaction is now just a one step effort, and was very simple for all the staff to master.
    – Ray German
    Owner, Taylor Made Florals | New Hampshire
  • I love how the accounts are set up, I loved how fast and easy it is to send out statements – about 5 minutes to print the end of month statements on FloristWare, compared to 45 minutes on the (old system). And our customers really like the new easier to read and decipher statements. The invoice options are awesome – we can print them or we can use the ever-so-nifty fax or e-mail options from FloristWare. Yeah!
    – Barb Watson
    Owner, Fred's Flowers | Logan Utah
  • Customers who request past information on items they have purchased/sent before are easy to look up - customers really appreciate this feature. Also, having the ability to email invoices/receipts to customers straight from FloristWare enchances the professionalism of our business.
    – Dorothy Zunti
    Owner, Summerland Flowers and Gifts | Summerland BC
  • During a recent Jewish holiday a customer was placing multiple orders – by viewing their recipient list and previous orders we were able to remind them of someone they usually include, giving us the additional sale and saving our client from an embarrassing situation.
    – Jessica McEwen
    Owner, Periwinkle Flowers | Toronto Ontario
  • Mark has created the most incredible Point of Sale system in the floral industry. Easy to use, great customer service and innovative ideas for making every floral business as profitable as possible make this the best system on the market. Mark has amazing ideas, listens to the needs of his customers, and is always interested in ideas to make this a constantly evolving and growing system.
    – Kelly O'Mara
    Marketing, Pistil Flowers | Toronto Ontario
  • I cannot believe how much my customers love the e-mail invoicing and delivery confirmations... in 4 months of using FloristWare I feel so much more interactive with my customers because when I send the invoice or a delivery confirmation they usually write back with how the recipient liked the flowers or a quick thank you or even a picture that they got from the recipient... this is huge in todays marketplace... I am also impressed with the plethora of marketing tools and the possibilities opened up to have a continuing relationship with my customers, the points system is a great offer to my customers and something they don't need to track so it is easy, I cannot wait until they start seeing the benefits and really get the idea behind it.
    – Post to Our Facebook Page
  • FloristWare has also simplified Accounts Receivable. This is typically the single biggest benefit for any shop thinking of switching from a paper based system to a more efficient electronic system. Instead of recording an order on paper, entering it into the cash register, writing an enclosure card and delivery slip, and then – usually at a much later time or date- entering the order into an accounting program, FloristWare does it all at once. You enter the order (which in itself is easier then ever before having instant access to all the customer and recipient information) and FloristWare automatically prints the work order, the delivery slip and the enclosure card. It also provides the options of printing an invoice at that moment (formatted for a window envelope) or faxing or e-mailing it directly to the client. This feature is a much more efficient and cost effective way of managing the order taking process and keeping Accounts Receivable up to date. That translates into better cash flow and lower staff costs.
    – Alison Roberge
    Owner, All About Flowers | Edmonton Alberta
  • It keeps order taking/processing consistent for the entire team and it saves time in training new staff. It's also beneficial in locating data/records in a timely manner.
    – Alison Roberge
    Owner, All About Flowers | Edmonton Alberta
  • I have used every major POS and think Floristware is one of the easiest to explain, demonstrate and get the staff not just using but enjoying.
    – Tim Huckabee AIFSE
    President, FloralStrategies
    Author or CSI Flower Shop and the most popular & the most respected sales trainer in the floral industry.
  • Recorded orders make serving repeat customers more quickly and efficiently, and gives us the opportunity to get to know exisitng, as well as new customers, well in a more personal way, thereby developing stronger relationships which, in turn, creates customer confidence and the feeling of greater personal attention.
    – Dorothy Zunti
    Owner, Summerland Flowers and Gifts | Summerland BC