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We couldn't be happier with the ease and convenience that Floristware provides with wiring out our floral order through Flower Shop Network. We've always enjoyed working with both of them, but now that they interface, it's made our life so much easier. The transaction is now just a one step effort, and was very simple for all the staff to master.

I love how the accounts are set up, I loved how fast and easy it is to send out statements – about 5 minutes to print the end of month statements on FloristWare, compared to 45 minutes on the (old system). And our customers really like the new easier to read and decipher statements. The invoice options are awesome – we can print them or we can use the ever-so-nifty fax or e-mail options from FloristWare. Yeah!

Customers who request past information on items they have purchased/sent before are easy to look up - customers really appreciate this feature. Also, having the ability to email invoices/receipts to customers straight from FloristWare enchances the professionalism of our business.

During a recent Jewish holiday a customer was placing multiple orders – by viewing their recipient list and previous orders we were able to remind them of someone they usually include, giving us the additional sale and saving our client from an embarrassing situation.

Mark has created the most incredible Point of Sale system in the floral industry. Easy to use, great customer service and innovative ideas for making every floral business as profitable as possible make this the best system on the market. Mark has amazing ideas, listens to the needs of his customers, and is always interested in ideas to make this a constantly evolving and growing system.

I cannot believe how much my customers love the e-mail invoicing and delivery confirmations... in 4 months of using FloristWare I feel so much more interactive with my customers because when I send the invoice or a delivery confirmation they usually write back with how the recipient liked the flowers or a quick thank you or even a picture that they got from the recipient... this is huge in todays marketplace... I am also impressed with the plethora of marketing tools and the possibilities opened up to have a continuing relationship with my customers, the points system is a great offer to my customers and something they don't need to track so it is easy, I cannot wait until they start seeing the benefits and really get the idea behind it.

FloristWare has also simplified Accounts Receivable. This is typically the single biggest benefit for any shop thinking of switching from a paper based system to a more efficient electronic system. Instead of recording an order on paper, entering it into the cash register, writing an enclosure card and delivery slip, and then – usually at a much later time or date- entering the order into an accounting program, FloristWare does it all at once. You enter the order (which in itself is easier then ever before having instant access to all the customer and recipient information) and FloristWare automatically prints the work order, the delivery slip and the enclosure card. It also provides the options of printing an invoice at that moment (formatted for a window envelope) or faxing or e-mailing it directly to the client. This feature is a much more efficient and cost effective way of managing the order taking process and keeping Accounts Receivable up to date. That translates into better cash flow and lower staff costs.

It keeps order taking/processing consistent for the entire team and it saves time in training new staff. It's also beneficial in locating data/records in a timely manner.

I have used every major POS and think Floristware is one of the easiest to explain, demonstrate and get the staff not just using but enjoying.

Recorded orders make serving repeat customers more quickly and efficiently, and gives us the opportunity to get to know exisitng, as well as new customers, well in a more personal way, thereby developing stronger relationships which, in turn, creates customer confidence and the feeling of greater personal attention.