Get More From FloristWare

Get the greatest possible benefit from FloristWare with these time-saving & money-making tips and tricks, links to new support resources and more.

Aug
26
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Approches for tastefully marketing to recipients that don't undermine your customer.
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Apr
02
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The popular FloristWare guide to designing a successful points based loyalty/incentive program has been revised & improved and is now available for download.
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Jan
03
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Not generally considered a floral holiday Robbie Burns Day is still an opportunity for florists to make some extra sales.
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  • The Budget tool in FloristWare has proven very popular when dealing with price conscious clients. It allows staff to enter the clients’ total budget (what they’re prepared to spend) and FloristWare automatically backs out any applicable service and/or delivery charges and sales taxes. This shows the sales person how much money is left to spend on product.
    – Alison Roberge
    Owner, All About Flowers | Edmonton Alberta
  • The product is easy to use and there are built in strategies to raise the average order.
    – Leslie Kirkland
    Owner, The Enchanted Florist | Ashland Oregon
  • The Jewish holidays are our busiest times of the year – having the addresses and details on file for each customer’s usual list of recipients let us take down multiple orders quickly.
    – Jessica McEwen
    Owner, Periwinkle Flowers | Toronto Ontario
  • Got another order below from a sales email from FloristWare. I really like that feature a lot, I have been staying up to date on sending them
    daily/weekly, we had a busy week this week.
    – Adam Pomerantz
    Owner, Belvedere Flowers | Havertown Pennsylvania
  • It keeps order taking/processing consistent for the entire team and it saves time in training new staff. It's also beneficial in locating data/records in a timely manner.
    – Alison Roberge
    Owner, All About Flowers | Edmonton Alberta
  • I have used every major POS and think Floristware is one of the easiest to explain, demonstrate and get the staff not just using but enjoying.
    – Tim Huckabee AIFSE
    President, FloralStrategies
    Author or CSI Flower Shop and the most popular & the most respected sales trainer in the floral industry.
  • Having the customer loyalty points program in general increases repeat customers/sales because customers know they are building discounts toward future purchases. From the customer's point of view: not having to carry "another" points card is a big plus and encourages customers to sign up for the program without hesitation.
    – Dorothy Zunti
    Owner, Summerland Flowers and Gifts | Summerland BC
  • I sent this PowerBuilder (FloristWare marketing feature) email to anyone who used the word "Valentine" on their card message. It went to 121 people. I already got 2 orders for Vday, just sent it 5 minutes ago :) Floristware Rocks!
    – Adam Pomerantz
    Owner, Belvedere Flowers | Havertown Pennsylvania
  • Looking up orders from many months ago. We used to have to search through files of paper orders for the details, which meant calling the customer back and sorely trying everyone’s patience – now we have the info instantly.
    – Jessica McEwen
    Owner, Periwinkle Flowers | Toronto Ontario
  • Being able to access a customer’s info with both their name and their phone number – this has helped save face many times when you know the customer well but can’t pull their name to mind on the spot. Also, being able to see both the customer’s and recipient’s history while taking the order is invaluable – again because it makes the client feel known to you, even if you didn’t personally serve them before.
    – Jessica McEwen
    Owner, Periwinkle Flowers | Toronto Ontario