The staff at FloristWare has always been terrific to work with from explaining a feature to resolving any issues that have ever arose. The owner is a pleasure to speak with and tries to accommodate special requests.
I really like the Progress Tracker feature. I use it as a small “Dispatch Manager” (or my version of it). I do not use delivery slips, but print delivery lists from progress tracker and use it as trip sheets – it looks much more professional.
I have been using FloristWare for almost four years and I am very pleased with it!
Support - from the research to the set up and from training to ongoing help desk - unparalleled. Response time for any question was the best I've ever experienced with POS systems.
I had a customer order five arrangements to be delivered on five consecutive days after we talked. I set it up right and FloristWare printed five separate worksheets, each with the right day of the week. My wife was stunned, but I simply told her: FloristWare can do ANYTHING.
Overall I am very happy with FloristWare. The staff find it simple. It has a simple user interface and has so many features. It acts as a marketing tool, reminders, loyalty programs, free training, inventory, recipes, reports, order history, quoting, punch clock, accounts, statements and wire integration.
We have many clients on FloristWare, and it's one of only two POS systems that we have ever recommended. FloristWare is backed by really great people and is powering a lot of really happy florists.
We want to schedule install for Monday morning. We are using the Floristware trial and are excited about what program can do for us.
FloristWare is a great program, and I want to see it grow even more. With all other POS's I have never been able to collect as much customer information, and I love it.
FloristWare immediately cut our bookkeeping costs by 75% and simplified tax calculations into a click, click -- you're done! -- operation.